Terms & Conditions

1. Acceptance of Terms

By accessing or using the services provided by Nitro Leads, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please refrain from using our services.

2. Services Overview

Nitro Leads provides lead generation services to assist insurance agents in acquiring potential clients. Our services include but are not limited to the generation and provision of leads based on specified criteria.

3. Use of Services

You agree to use our services in compliance with all applicable laws and regulations. You shall not engage in any conduct that may impair or disrupt the functionality of our services or interfere with other users' ability to use our services. Leads are rendered on a 100% Exclusive basis for a particular purpose for which the consumer submitted the online form (“the specific vertical”), for instance, life insurance. You’re allowed to use the leads provided by us exclusively for your internal marketing purposes in the specific vertical to the consumers. You may not use the lead for purposes other than those that the consumer has expressly inquired about, or of third parties. Agents can’t redistribute or sell our leads.

4. Payment and Billing

4.1 Payment Terms: Payment terms for our lead generation services are outlined in the agreed-upon contract. Clients are responsible for the payment of services as specified in the contract.

4.2 Billing Information: You agree to provide accurate and up-to-date billing information. Failure to provide accurate billing information may result in a suspension of services.

4.3 No Refunds: Nitro Leads does not offer refunds after the purchase of lead generation services. All sales are final, and no refunds will be issued for any reason.

4.4 No Order Cancellations: Purchases of leads are not cancellable, and there is no refund on fees paid. You’re not authorized to use any services that are not paid fully for.

5. Lead Quality

While we strive to provide high-quality leads, we do not guarantee the success or outcome of any business interactions resulting from the use of our services. Our commitment is to deliver leads that meet the criteria agreed upon, and we will work to address any concerns regarding lead quality promptly.

6. Lead Replacements

In order to qualify for a lead credit, BOTH the phone and email have to be bad/invalid. We will not replace leads you contacted or got a hold of. Additionally, we can only provide 10% of your order in lead replacements if the leads qualifies to be replaced. (e.g. 20 lead order = 2 lead replacements) Requests for lead replacement(s) have to be submitted within 7 days of receiving that specific lead(s) that needs to be replaced. If you have any questions about lead replacements, email us at nitroleads1@gmail.com

7. Data Protection and Privacy

We are committed to protecting the privacy of your data. Our Privacy Policy outlines how we collect, use, and disclose information. By using our services, you consent to our privacy practices as described in the Privacy Policy.

8. Intellectual Property

All content and materials provided as part of our services are the intellectual property of Nitro Leads. You agree not to reproduce, distribute, or create derivative works from any content without our express permission.

9. Termination of Services

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for any reason, including but not limited to a violation of these terms.

10. Limitation of Liability

In no event will Nitro Leads, or its licensors or suppliers, be liable regarding any subject matter of this agreement under any contract, tort, negligence, liability or other legal or equitable theory for: (i) any incidental, special, or consequential damages; (ii) the cost of acquisition or substitute products or/and services; (iii) for the interruption of usage or loss or the corruption of data; or (iv) for any amounts that raise the fees paid by you to Nitro Leads be under this agreement during the twelve (12) month period prior to the date the cause of the action accrues. Nitro Leads shall have no form of liability for any failure or delay owing to matters beyond its reasonable control. The foregoing may not apply to the extent prohibited by relevant law.

11. Order Fulfillment

We do our absolute best to begin delivering leads between 24 – 72 hours, but because we are dependent on the advertising platform's approval of our campaign, it may take up to 10 days to deliver an order. However, in some cases, orders can experience slight delays owing to daily supply and demand market conditions on the Social media platforms we advertise on. In such a rare case, you will be notified and your leads will be delivered in a timely manner. There are a lot of factors that can impact the timeframe of order fulfillment. We reserve the right to start your order beyond the 48-72 hour mark or pause your campaign in order to keep up with other orders.

12. Opt-In and Opt-Out Terms

When you place an order with us, you are 'opting in' to receive SMS text messages and Emails with your lead's information by request. By placing an order, you agree to receive text message and emails from Nitro Leads. You will receive an email per every lead order placed with us. You may unsubscribe at any time by responding STOP to our texts and clicking the 'unsubscribe' link at the bottom of your emails.

13. Discount Code Terms

We hold the right to deny discount code orders. If any discount code is used for any orders that are not intended for individuals or parties, we hold the right to adjust the lead amount for that particular order to reflect the price that was paid. If we catch any individual or party using a discount code that is not intended for those who we share it with, we hold the right to terminate our services for that individual or party.

14. Changes to Terms of Service

We may update these Terms of Service from time to time. Any changes will be posted on our website, and it is your responsibility to review these terms periodically.

Contact Information:

Nitro Leads

Nitroleads1@gmail.com

These Terms of Service were last updated on 9/5/24.

Contact Us: NitroLeads1@gmail.com

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